Should You Choose Costco or Alaska Hearing & Tinnitus Center? [Comparison]

08/22/2022 | Industry News

Emily McMahan quote - blog feature

One of the biggest myths that many people believe is that hearing aids are the solution to hearing loss.

But they’re wrong.

The truth is, great hearing technology is only a small part of the jigsaw to achieving better hearing, the much more important component is working with the right team of experts through a methodical treatment plan.

Yet this misconception results in us receiving phone calls from people asking if we can price match or beat the quotes they have received from big box stores such as Costco.

That’s why I’ve decided to write this article to share some of the key differences between choosing to buy hearing devices from Costco and stepping into better hearing through Alaska Hearing & Tinnitus Center.

I hope that this article will help you to be more informed and better equipped to make the right decision for you or a loved one, whatever that decision may be.


The first thing that you’ll notice is online reviews.

Although online reviews are not always fair, with people much more inclined to share a bad experience than a good experience, they are a great general reflection of the level of service you can expect.

According to, as of August 2020 – Costco Hearing Aid Center has a rating of 2.9 out of 5 for its customer experience.

Alaska Hearing & Tinnitus Center has an average rating of 4.8 out of 5 based on 38 Google Reviews.

The second big thing that you’ll notice is the repair, loss, and damage warranties – this is how long you’re covered for if your devices need repair or replacement, with Costco offering two years for loss & damage and three years for repairs.

Alaska Hearing & Tinnitus Center offers a flat three years for both, ensuring that you’re protected with full peace of mind for an extended period.

You also have the guarantee that the care and support you will receive will be from a highly trained and experienced Doctor of Audiology compared to what is commonly a hearing aid dispenser through Costco (which can be learned through an online course).

This ensures that you don’t just receive the best possible care, but your overall hearing health is our priority, not only fitting you with amplification.

This means that by working with Alaska Hearing & Tinnitus Center, you will receive comprehensive hearing assessments and annual examinations, ensuring that your hearing is being cared for and that your hearing devices are continually optimized to perform at their best.

Whereas Costco offers a hearing test that, according to their website, is to “determine if you could be helped by a hearing aid.”

However, one area that Costco has the upper hand is their prices, with hearing aids available from as low as $1,119.

Although we have a large selection of hearing devices with some very competitive pricing, we cannot offer both technology and our high level of audiological service for this low fee.

However, if the financial barrier to better hearing is a challenge, we offer fully managed insurance benefits that allow us to help you to maximize any hearing aid insurance benefits, and we have payment plans available, allowing you to step into premium hearing care for an affordable monthly fee.

When it comes to your convenience, Alaska Hearing & Tinnitus Center has the upper hand by offering ‘Tele Audiology Services for Remote Appointments’ that allows you to receive care, support, and adjustments through a simple-to-use app; allowing you to get on-demand help from anywhere in the world.

You can also have Curbside Service, allowing you to receive help and support without leaving your vehicle, and same-day access to our service center for repairs, cleanings, and adjustments.

In summary, your decision depends on your preferences.

If the only thing that matters is the price, then Costco would be the right option for you. But if you’re looking for a hearing care partner to ensure you receive the highest level of hearing healthcare and service, then we may be the right option for you.

If you have any questions or would like anything clarifying, please call our friendly team at 907-522-4357.

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Dr. Emily McMahan

Dr. McMahan attended the University of Cincinnati where she received her Bachelor of Science degree in Communication Sciences and Disorders in 2009. She furthered her professional education by obtaining her Doctorate of Audiology from Salus University in Philadelphia in 2013. She completed her residency in Anchorage and has been applying her expertise to her patients in the Pacific Northwest for several years. Whether you need hearing testing, hearing aids, or assistance with managing tinnitus in your daily lives, Dr. McMahan is qualified to assist you!

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