Hearing Aid Repair in Anchorage, AK

When an essential piece of technology begins to malfunction or gets broken, the temptation is to unceremoniously toss it into the junk drawer with all your other useless electronic gadgets. However, resist the temptation if you have a malfunctioning hearing aid.

Besides being powerful devices that allow millions of people to interact with loved ones and families, hearing aids help improve balance, prevent cognitive decline, and insure better mental and physical health.

If you’re dealing with a hearing aid that’s not working, you might need answers to questions, like:

  • How do I get them fixed?
  • Is there a hearing aid repair shop near me?
  • Where do I find hearing aid repair in Eagle River, AK?

Our hearing aid technicians at Alaska Hearing and Tinnitus Center understand the frustration of a broken hearing aid, but we also know that your hearing aids are far too valuable to be tossed into the junk drawer, which is why we provide ongoing troubleshooting, maintenance, and hearing repair to individuals in Anchorage and Eagle River, AK.

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Dr. Emily McMahan, Au.D helping patient with hearing aid fitting

Three Common Problems that Require Hearing Aid Repair

Over the years, we’ve repaired thousands of hearing aids and have come to recognize that the majority of problems that require repair fall into one of three categories:

  1. Wax Buildup, which causes malfunctions in the delicate electronic components when it gets inside the casing.
  2. Excessive Moisture, leading to problems with corrosion or shorting and the interruption of electrical connections.
  3. Broken Components and Loose Wires, caused by daily wear, dropping and/or stepping on them, and/or faulty components.

Quick Tip: A daily habit of proper daily cleaning and care of your hearing aids, removing them to shower, get in the pool or sauna, changing wax filters according to manufacturer instructions, and performing frequent inspections to identify problems before they get worse are all ways to lower your repair bill. Following scheduled maintenance also helps extend the life of your device while helping improve its performance.

Hearing Aid Repair Service by Alaska Hearing & Tinnitus Center

For the simplest problems, our hearing aid experts can provide the assistance and troubleshooting you need over the phone or using our tele-audiology service. Regardless of whether you wear a BTE, RIC, ITE, CIC, or IIC style hearing device, we’re able to expertly diagnose the problem, and, in most cases, make the necessary repairs so that you can hear better in no time.

Our hearing aid repair experts have the expertise, experience, and equipment to find a quick solution to your hearing aid performance issues because we work with brand name manufacturers like:

With more and more people ordering hearing aids online or through the mail, we have recently been receiving phone calls from people across Alaska asking if we can repair, fit or make adjustments to these types of devices?

Although we do not participate in mail-order technology for our patients, we do have the capabilities and equipment to fit & repair nearly all brands and models.

As Alaska’s most trusted hearing care experts, we see it as our duty to help all hearing aid wearers, no matter where you purchased your devices or what devices you have.

We solve most repair problems in our office, but, when necessary, we can send them to the manufacturer to carry out certain repairs or replace critical components.

5 Common Questions About Hearing Aid Repair

1. Can I do hearing aid repairs at home?

Please don’t. Call us to help with troubleshooting first. Tape, glue, and other home repairs might work in a pinch, but your hearing device is a finely tuned instrument that needs expert TLC to perform as designed. Keep them clean and dry, and let us worry about repairs.

2. Do you send hearing aids to the manufacturer for repairs?

We can handle most repairs in-house, including replacing battery doors, replacing cracked tubes, repairing tube blockages, and deep cleaning wax build-up. If we send them to the manufacturer for repair or replacement of critical components, we use either Federal Express or DHL to ensure that they get back to you as soon as possible.

3. Can I get an emergency hearing aid replacement while mine is being repaired?

Our hearing aid specialist will fix hearing aids while you wait, but if we send them to the manufacturer or it’s going to take a few days to get them back to you, we’ve got you covered.

We stock a wide range of used devices, and we can provide you with a pair comparable to the ones you’re used to. They might not be an exact match to your regular pair, but they’ll do in a pinch.

4. How much does hearing aid repair cost?

The cost of repairs depends on whether or not your hearing aids are under warranty and the type of damage. Units under two years of age are usually covered by your warranty, but older units may not be covered unless you purchased a warranty extension.

Repairs for hearing aids that are out of warranty can run $400 or more for a broken microphone a short or water damage, while more serious issues such as cracked casings may cost more or may not be repairable.

5. Is replacement better than repair?

Depending on whether your broken hearing aid is still under warranty, the type or severity of damage and the age of your unit, replacement may be the better option.

Replace rather than repair if:

  • Your device is more than five years old (to take advantage of new technology).
  • Your device has spent a lot of time in our repair shop.
  • Your device is cracked and/or are custom-molded, repairs may not be possible.
  • Your prescription has changed, or you may want to take advantage of new technology that wasn’t available when you purchased your device.
Hearing aid repair expert fixing a hearing aid at Alaska Hearing & Tinnitus Center

Schedule a Hearing Aid Repair Appointment

Resist the temptation to toss your broken hearing aids in the junk drawer along with other useless electronic gadgets. Our hearing aid specialists at Alaska Hearing and Tinnitus Center have the expertise, experience, and equipment to help with troubleshooting, maintenance, and repair so you can continue to get the most out of your hearing aids.

Contact our hearing aid technicians to schedule a hearing aid repair appointment by submitting the adjacent form, and we’ll help keep them working the way they’re supposed to.

Complete the form below and we will contact you to discuss how we will be able to assist you
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